FixerCo

For tradies

Tradie Terms

Last updated: June 2026. These tradie-specific terms apply in addition to the main Terms & Conditions. Placeholder text — replace with final legal copy before launch.

1. Licence and insurance

  • You must hold a current Australian licence to perform refrigeration / air conditioning installation work in the states you service.
  • You must hold and maintain current public liability insurance for the duration of your account.
  • You authorise FixerCo to verify these credentials and to request updated evidence at any time.
  • Expired or invalid credentials will result in your account being suspended until valid evidence is provided.

2. Off-platform solicitation is prohibited

You must not contact, solicit, transact with, or attempt to obtain off-platform business from a FixerCo customer prior to the job being confirmed through the FixerCo flow. This includes phone, email, SMS, door-knocking, social media or any third-party messaging.

Off-platform solicitation is grounds for an immediate ban, forfeiture of any won jobs, and may result in recovery action for unpaid platform fees.

3. Quote accuracy obligations

  • Submit quotes only on jobs you can fulfil within the timeframe indicated.
  • A fixed-price quote is binding; an estimate range must contain the final invoiced amount unless the customer agrees in writing to a variation arising from changed scope or unforeseen on-site conditions.
  • Repeated or material price variations may reduce your quote-accuracy score and ranking on the platform.

4. Consequences of banning

FixerCo may suspend or permanently ban your account for breach of these terms, fraudulent or expired credentials, off-platform solicitation, repeated quote-accuracy failures, customer-safety concerns, or activity that brings the platform into disrepute. Following a ban:

  • You forfeit any open or won jobs.
  • Affected customer deposits will be refunded by FixerCo at FixerCo's discretion.
  • You may not re-register under a different identity, ABN or company name.

5. Platform fee structure

FixerCo charges no upfront fees, no subscription, and no per-quote fees. When a customer accepts your quote, the customer pays FixerCo a deposit equal to 10% of the agreed job value, capped at A$499. You then invoice the customer directly for the remainder.

Example. Agreed job value A$3,000 → customer pays A$300 deposit to FixerCo → you invoice the customer for A$2,700. Make this clear on your invoice: the FixerCo deposit has already been paid and must be deducted from your total.

You agree not to charge the customer the deposit amount a second time, and not to add platform-fee surcharges to your invoice.